Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered by homessentialsdaily.com, operated by GROSSPAY SOLUTIONS PRIVATE LIMITED (CIN: U62090HR2025PTC132620), having its registered office at Shop No. B-7A, Unit 2, Sector 16, Faridabad, Faridabad Sector 16, Faridabad, Faridabad-121002, Haryana.

1. Order Processing

  • All orders placed on homessentialsdaily.com are automatically processed through our third-party fulfillment partner Roposo Clout Marketplace.

  • We do not manufacture, store, or ship products directly. Roposo Clout manages sourcing, packaging, and dispatching of your order.

  • Orders are generally processed within 2–4 business days from the date of purchase.

2. Shipping & Delivery Timeline

  • Once shipped, the estimated delivery time is usually between 7–15 business days, depending on your location and the product availability.

  • Some remote or rural areas may require additional delivery time.

  • Delivery times are estimates only and are subject to courier service availability and external conditions (e.g., weather, strikes, or holidays).

3. Shipping Partners

  • All deliveries are fulfilled by Roposo Clout Marketplace’s logistics partners, which include reputable courier services such as Delhivery, Blue Dart, Xpressbees, Ecom Express, and others.

  • Tracking details are provided as soon as your order is shipped. You can track your parcel using the tracking link sent to your registered email or phone number.

4. Shipping Charges

  • Free shipping is available on all prepaid orders unless stated otherwise during checkout.

  • In case of special promotions or heavy-weight products, applicable shipping fees will be displayed before payment.

5. Delivery Address

  • Please ensure that the shipping address and contact information provided at checkout are complete and accurate.

  • Once an order is placed, we cannot change the delivery address as the fulfillment process is automated.

  • If the courier service is unable to deliver due to an incorrect or incomplete address, the order may be returned or cancelled.

6. Delayed or Lost Shipments

  • While we work with trusted partners, delays can sometimes occur due to circumstances beyond our control (such as courier network issues, weather, or festivals).

  • If your order has not arrived within 20 business days of shipment, please contact us at grosspay@proton.me and we will coordinate with Roposo Clout to resolve the issue.

  • We are not responsible for lost packages if incorrect details were entered by the customer during checkout.

7. Order Tracking

  • Once your order has been shipped, a tracking link will be shared via email or SMS.

  • Please allow up to 48 hours for the tracking information to update after dispatch.

8. Undelivered or Returned Orders

  • If delivery is attempted but not accepted or the address is incorrect, the parcel will be returned to the warehouse.

  • Reshipping may incur an additional charge depending on the courier’s return policies.

9. International Shipping

Currently, we only ship within India. International delivery is not available at this time.

10. Contact Us

For any shipping-related queries or delivery concerns, please contact us at:

GROSSPAY SOLUTIONS PRIVATE LIMITED
Registered Address: Shop No. B-7A, Unit 2, Sector 16, Faridabad, Faridabad Sector 16, Faridabad, Faridabad-121002, Haryana
CIN: U62090HR2025PTC132620
Email: grosspay@proton.me